Shipping Policy

At feltcrafty, we are committed to delivering your orders promptly and efficiently. We strive to ensure that items in stock are shipped within 1-2 business days from the time we receive your order. For handcrafted items, please allow 1-2 weeks for processing, depending on our production capacity. Should any delays occur, we will notify you via email to keep you updated.

Handling Time:

• All orders are typically processed within 1-2 business days.

Delivery Time:

• Estimated delivery time ranges from 2-9 business days after your order has been shipped.

Order Processing:

• Once we receive your order confirmation, we aim to process it within 1-2 business days (excluding weekends and holidays). A shipment notification will be sent once your order is on its way.

Standard Shipping:

• Standard shipping typically takes 5 business days.

U.S. Shipping Rates:

• Orders greater than $23.96: 25% of the total order

• Orders equal to or less than $23.96: $5.99 shipping fee

U.S. Tax Rates:

• A 12% tax will be applied to all orders.

Shipment Delays:

• If your order hasn’t arrived within 5 days after receiving the shipping confirmation email, please reach out to us using the contact details on our Contact Us page. Be sure to include your name and order number so we can assist you promptly.

Thank you for your understanding and continued support.